Terms and conditions of use
Rule 1 : general
The next rules define the general terms and conditions of use of MyKpopLove company on the website : http://www.mykpoplove.com and his clients.
Rule 2 : the order
The different steps to make an order are : select an article or some articles of your choice and add them in the cart You can check at any moment the content of your cart, the price of your cart and change anything useful you want. You can login by your e-mail and a password that you defined. If you doesn't have any account you can freely create a new one or make an order without any account. You can chose your type of delivery, your way of payment and validate all of this.
Giving your personal information is mandatory for us to proceed to your order and send it at the correct address. When you confirm your order by clicking on the "Order" button, you declare that you agree to all rules in this declaration of "Terms and conditions of use". Your order is then followed by our customer service. When you make an order you directly receive an e-mail with all information about your order with the amount and the products you ordered.
Rule 3 : availability of products
Our offers on Mykpoplove.com are available in the limit of our available stocks. If a product becomes unavailable after your order, we engage ourselves to inform you within 5 working days and to give you the waiting time for this product. If you want you can simply cancel your order(within 15 days) or change your order by contacting us by e-mail(firstname.lastname@example.org).
Rule 4 : selling prices
All the prices on Mykpoplove are displayed in Euros, dollars or russian rubles. All the taxes are included in the displayed part except the delivery fees. Mykpoplove can change the prices at any time but we'll take in account the price displayed during your order. The whole payment is made in 1 time.
Rule 5 : payment
For all your orders the payment goes through PayPal network. You can either pay with your bank card or your PayPal account. The accepted card are : VISA, MASTERCARD, AMERICAN EXPRESS.
The safety of the payment relies on several elements :
- Protected athentification
- Confidentiality and safe data exchanges : number of bank cards are always encrypted and never communicated to us.
- Each transaction is associated to an authorization of PayPal which verifies that your bank card exists and that you are able to pay.
- The control with the numbers on the back of your bank card.
Rule 6 : delivery and sending duration.
The average delivery time be between 10 and 20 working days.
Import duties, taxes and hidden charges are not included in the item price or shipping cost. These charges are at buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Mykpoplove.com will never be responsible of events occuring during the delivery of your package.
Rule 7 : right to cancel your order = deadline of 7 days after reception of your package
You have the right to send us back the package in his genuine package and to get back your money or ask for swap of your products. You have maximum 7 days to send us back the package. The returned products shouldn't be opened nor damaged. You SHOULD send this package with a tracking number and provide it within 7 days after you receive your package.
For every product that you send back, these rules are applied :
- The package has been opened, reimbursement of products, the fees of sending back are at your expense.
- The product is returnes simply because you are not satisfied : reimbursement of products, the fees of sending back are at your expense.
If you are not satisfied and want to send us back your package, contact us by e-mail and we'll give you information about how to proceed!